RETURNS

We hope that you are happy with your purchase from us but understand if you need to return your items.  We can offer a refund on items returned in an unused or unworn condition with the tags intact within 28 days of delivery. Any items received in a non-sellable condition will not be accepted.

Please ensure that you return the goods to us folded and in their original packaging.

INTERNATIONAL ORDERS

For international returns, please get in touch regarding shipping.

We don't currently offer free international returns but we do offer an extended returns period for our international customers. Any customs duties, local sales taxes and handling charges are non refundable.

EXCHANGES

If you wish to exchange something in your order please place a new order online for the replacement item, then contact us to arrange refund of original item

YOUR RIGHTS

None of the above terms affect your statutory rights or your rights under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 when goods are faulty or incorrectly supplied. If you have any concerns please do not hesitate to contact us on sales@szentclimbing.com